DR-HO'S Shipping Policy
We ship orders World Wide (except Iran, Mexico, and Russia). Please note that the final price at checkout does not include any duties, fees, or import taxes. As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.
Shipping costs on DR-HO'S products vary based on the product because many products are different shapes, sizes and weights. We always do our best to ensure that our shipping process is fair-priced and fast, and that your DR-HO'S products arrive in brand-new condition. For shipping prices on specific products, simply follow the steps below.
How to easily calculate shipping costs on any product:
Step 1: Add the item to your cart.
Step 2: Enter your Country, Province/State & Postal/ZIP Code in the "Estimate Tax & Shipping" area, and then click "Get A Quote".
Our easy-to-use shipping calculator will then automatically provide you with the available Shipping rates for your product.
We offer FREE SHIPPING on all orders over $100.00 before tax
We are happy to provide Free Shipping to Canada and US contiguous states on all orders over $100.00 before tax. The free shipping discount will automatically be applied during checkout when you have added more than $100.00 worth of DR-HO'S products to your order. For US non-contiguous states, the standard shipping rate will still be free, however, the small surcharge will remain.
Save 25% on shipping when you buy more than one item
In order to provide you with the best possible prices on shipping, we reduce shipping fees by 25% when you purchase more than one item. It should be noted that the 25% discount is only applicable if the items following the first item have a shipping price. If items do not have a shipping price then the 25% discount will not be applied to the total.
To use an example, a person purchasing a first item with a regular shipping rate and then a second item that has free shipping, will not be eligible for the 25% discount on shipping rates. In comparison, a person purchasing a first item with a regular shipping rate and then a second item also with a shipping rate, will be eligible for 25% off the overall combined shipping rate for the two products.
Please note that the 25% discount cannot be applied to Express Shipping.
How long will my DR-HO'S products take to arrive?
Orders with regular shipping will be delivered within 3-10 business days depending on how close you are located to our shipping facility. Rush shipping is also available for an additional $15 in Canada or $19.99 in the United States and will get your DR-HO's products delivered in 3-4 business days.
Can I have my order shipped to a P.O. Box?
Yes, you can have your DR-HO'S products sent to a P.O. Box. For P.O. Boxes in Canada we require that you choose either regular or rush shipping, for P.O. Boxes in The United States you may only choose regular shipping.
Shipping to Non-Contiguous States
A shipping admin fee of $9.99 is applied to all orders shipping to HI, AK, PR, GU, VI, AS in addition to the regular shipping price. Rush delivery is not available to any of the non-contiguous states.
Free Shipping Promotions
Free shipping promotions refer to the standard shipping rate. Rush service will be an additional charge. Free shipping promotions apply to Canada and US contiguous states. For US non-contiguous states, the standard shipping rate will still be free, however, the small surcharge will remain. International orders are excluded from free shipping promotions.
More questions about shipping? Get in touch with us.
If you have any further questions about our shipping policy, timing, rates or any other details, we are happy to hear from you in any of the following ways:
Toll Free in Canada & The United States: 1-877-DRHONOW (1-877-374-6669)
Fill out the Contact Form on our Contact Us page to get in touch via email.
Using Direct Mail:
1380 Rodick Rd
Markham, ON L3R 4G5